Build agents that work exactly like your team

Agent Studio lets you design, test, and deploy custom agents with your own behaviours, knowledge boundaries, triggers, and approval workflows. No code required — but full code access when you want it.

Your agents, your rules

Pre-built agents handle common patterns. Agent Studio handles everything else — the workflows and intelligence unique to how your organisation operates.

Visual agent builder

Drag-and-drop interface for defining agent behaviours, knowledge access, and decision logic. Build sophisticated agents without writing a single line of code.

Custom behaviours

Define how your agent thinks, responds, and acts. Set tone, specify domain expertise, add custom instructions, and configure how it handles edge cases.

Trigger configuration

Choose when your agent activates — on schedule, on events, on keywords, or on-demand. Chain triggers together for complex automation flows.

Knowledge scoping

Control exactly what knowledge each agent can access. Scope to specific teams, clients, document types, or time ranges. The right context, nothing more.

Permission inheritance

Agents inherit your organisation's permission model automatically. Client-scoped agents can't access internal pricing. Team agents respect channel boundaries.

Code when you need it

Switch to code view for full control. Write custom logic, integrate with APIs, add transformation steps. The visual builder and code editor stay in sync.

agent: renewal_risk_monitor
behaviour
role: "Customer success analyst"
tone: "Direct, data-driven"
escalation: "Flag to CS lead if risk > 0.7"
knowledge
scope: ["client-data", "support-tickets", "usage-metrics"]
exclude: ["internal-pricing", "hr-data"]
triggers
schedule: "daily 08:00"
event: "support_ticket.escalated"
actions
allowed: observe, generate, notify
approval: communicate
blocked: modify, system

Define once. Deploy everywhere.

Each agent is a self-contained unit with its own behaviour rules, knowledge boundaries, trigger conditions, and permission constraints. Build it in the visual editor or write the config directly.

  • Version-controlled agent definitions
  • Test in sandbox before deploying to production
  • Clone and modify existing agents in seconds
  • Share agent templates across your organisation

From idea to production agent in minutes

01

Start from a template or scratch

Choose from pre-built agent templates for common use cases, or start with a blank canvas. Templates give you a working agent in minutes.

02

Configure behaviour and knowledge

Define what your agent knows, how it thinks, and what it can do. Set knowledge boundaries, action permissions, and response guidelines.

03

Test in sandbox

Run your agent against real data in a safe environment. See how it responds to different scenarios, refine its behaviour, and validate its outputs.

04

Deploy and monitor

Push to production with one click. Monitor performance, review agent decisions, and iterate. Every agent action is logged and auditable.

Agents for every part of your business

Client-specific agents

Build agents scoped to individual clients — they know the relationship history, contract terms, and communication preferences. Perfect for account management at scale.

Department workflows

Each team gets agents tailored to their processes. Sales agents that qualify leads. CS agents that draft renewal proposals. Finance agents that flag anomalies.

Integration agents

Connect Loam to your existing tools. Build agents that sync data between systems, translate between formats, and bridge workflows across platforms.

Composite agents

Chain multiple agents together. A research agent feeds into an analysis agent, which triggers a notification agent. Build complex pipelines from simple building blocks.

Your business is unique. Your agents should be too.

Start building custom agents that think like your team and scale like software.